Baobab Tech - Terms of Service

Effective Date: October 6, 2023

Introduction

Baobab Tech, a trading name of Mills IT Consulting Ltd, develops and maintains various services and platforms. This document outlines the Terms of Service (TOS) governing your use of our services, including demo spaces within this website.

Parties

This agreement is between you, the user, and Baobab Tech, under the umbrella of Mills IT Consulting Ltd. (hereinafter referred to as "we", "us", or "our"). By accessing or using our services, you agree to be bound by these TOS.

1. Acceptance of Terms

Your engagement with any of our services or platforms, whether through our website, apps, or third-party platform integrations, means you accept and agree to be bound by these Terms of Service (TOS).

2. User Eligibility and Registration

  • Age Limitation: Users must be at least 18 years old to access or use our services.
  • Accuracy of Information: Provide accurate and complete registration details. Fake names, pseudonyms, or impersonation of any kind is not allowed.
  • Account Security: Guard your login credentials. Unauthorized sharing may lead to account termination.

3. Service Usage and Limitations

  • Rate Limits: We set threshold limits on usage. These can be altered without prior notice.
  • Beta Services: Some of our services may be in beta. Performance and outputs may vary.
  • Recommendations: Always apply critical human thinking before acting on any advice from our services. We disclaim any liability stemming from actions based on our recommendations.
  • Free & Paid Access: We may introduce payment plans but will strive to provide free tiers where possible to ensure accessibility.

4. Payment, Refund, and Subscription

If we introduce a pay plan, the terms will be updated accordingly.

5. Intellectual Property

We strive to provide accurate references and links for the content we use. If you have concerns about any content's intellectual property rights, please contact us.

6. User Conduct and Prohibitions

Misuse of our services, including bypassing our standard interfaces or using scraping tools, is prohibited.

7. No SLA Commitment

We aim for a 99% uptime for our services across platforms but do not guarantee uninterrupted service. We disclaim any SLA commitments.

8. Feedback and Privacy

User feedback is invaluable to us. Please see our Privacy Policy for more on how we handle feedback and personal data.

9. Accessibility

Our beta does not fully comply with accessibility standards. However, our main release aims to be more inclusive, making WASH knowledge more accessible.

10. Translation Quality

We are refining our machine translation services. As such, there might be inconsistencies or errors in translations provided.

11. Disclaimers and Limitations

Our services are offered "as is." Neither Baobab Tech nor its affiliates will be liable for indirect damages or losses.

12. Entire Agreement

These TOS, along with any associated agreements or terms, constitute the complete agreement between you and Baobab Tech.

13. No Transfer of Rights

Users may not transfer or assign their rights or obligations under these TOS to another party.

14. Modifications

We may amend these TOS periodically. Regularly reviewing this document is recommended.

15. Governing Law

These terms are governed by the laws of Alberta, Canada. Disputes will be adjudicated in Alberta courts.

16. Contact

For questions, reach out to us at support@baobabtech.ai.

17. Acknowledgment

Using our services indicates you've read and agreed to these terms. If not in agreement, please refrain from using our services.